jewellery care
Q. How do I care for my jewellery?
A.Always store your jewellery pieces individually, preferably in your packaged box so that they don’t rub together, scratch, or tangle, keeping your chains fastened will prevent them from tangling. Extra care towards crystals to ensure that they do not knock against one another when stored.
Your gold vermeil and sterling silver jewellery should be kept in a dark, cool, and dry place. With time and wear, sterling silver will naturally oxidize and eventually tarnish. Storing silver jewellery in an airtight box when not worn will keep out the air that causes oxidation. The oxidation process is also slowed down by wearing your jewellery often. If however your jewellery is stored for long periods of time, the oxidation process speeds up.
Your jewellery is particularly susceptible to damage from the effects of chemicals in perfume, hairspray, make-up, nail polish remover, body oils, sun tan lotion, and deodorant - avoid as much as possible when wearing your pieces.
Do not keep jewellery in direct sunlight as prolonged exposure to sunlight can cause many crystals to fade and lose their colour. Amethyst, rose quartz, and smokey quartz are just some of crystals that can become paler from exposure to sunlight.
Q. How should I clean my jewellery?
A.Clean your jewellery carefully with a soft, non-abrasive, and lint-free cloth or chamois cloth; this helps maintain or bring back its shine. A mild washing-up liquid with warm water and a soft toothbrush, followed by rinsing with clean water and patting dry with a soft cloth will also work well.
Q. What can erode my jewellery?
A.Do not swim or shower while wearing gold-filled, gold vermeil, or, sterling silver jewellery. Chlorine, salt water, and fresh water can damage precious metals and crystals by dulling or eroding them. Gold and sterling silver are particularly susceptible to damage from chlorine, which can permanently damage or discolour them. Soapy water when bathing and showering can also leave a thin film, which makes the metal seem dull.
Be mindful that liquids and oils can seep into the gems through the tiny cracks between the crystals, causing permanent discolouration and damage. In addition, porous gems should not be worn to a beach or other hot and extreme environments.
Q. How long will it take for my ASSUNTA FRENCH LTD to arrive?
A. Orders will be dispatched 24 hours - three weeks after purchase due to our jewellery being handcrafted and made in small batches in Haddon Garden, London to ensure the highest quality.Following being made, some pieces must be sent to the Hallmarking Office to be stamped for authentication before being sent to their new home (you). Jewellery will then arrive in 1-3 days for express shipping and 5-7 days for standard shipping.